Frequently Asked Questions
How does the color-changing technology work?
The Northlane Jacket uses Thermochromic Color-Changing Technology. Its reactive exterior responds to changes in temperature and conditions — including heat, cold and water — causing the jacket's appearance to transform as the surface reacts. As conditions change again, the jacket returns toward its original appearance.
Does the jacket permanently change color?
No. The transformation is reactive rather than permanent. The jacket is designed to change its appearance when exposed to the conditions that activate the reactive material and return toward its original appearance as those conditions change.
Is The Northlane Jacket waterproof?
Yes. The Northlane Jacket features a 10,000mm waterproof rating, providing strong protection against rain and wet weather while maintaining a design suitable for everyday wear and outdoor adventures.
Is the jacket resistant to dirt and scratches?
Yes. The exterior is designed to resist dirt and everyday scratches, helping the jacket handle travel, city use and demanding outdoor environments.
Is The Northlane Jacket unisex?
Yes. The Northlane Jacket features a unisex design made for both women and men, with a versatile silhouette designed to work across different styles, activities and environments.
Can I adjust the hood and cuffs?
Yes. Both the hood and cuffs are adjustable, allowing you to customize the jacket's fit, coverage and protection depending on your activity and the weather conditions.
What activities is The Northlane Jacket made for?
Hike, bike, camp, ski, fish or travel with it. The Northlane Jacket is designed for outdoor adventures while remaining practical and stylish enough for commuting, exploring and everyday city wear.
Can I wear it as an everyday city jacket?
Absolutely. It isn't designed only for the wild. Its clean, versatile appearance allows you to wear it while travelling, commuting, exploring the city or simply going about your everyday life.
Why is this listed as a pre-order?
This is the Launch Edition of The Northlane Jacket and is currently available exclusively for pre-order ahead of its official launch on October 21. Pre-order customers secure their Launch Edition before the general release.
When will The Northlane Jacket officially launch?
The official launch is scheduled for October 21. Orders placed before launch are pre-orders for the first Launch Edition release.
Why is the pre-order price lower?
The Launch Edition is currently available to pre-order for $144.95. The planned regular price at launch is $225, giving early customers access to special pre-launch pricing before the October 21 release.
What does the 90-Day Transit Protection cover?
Your order is protected for up to 90 days while in transit. If your shipment is confirmed lost or damaged during transit, we'll arrange a replacement in accordance with our Transit Protection terms.
What is your return and refund policy?
First-time customers are covered by our 45-Day Return & Refund policy. Eligible return or refund requests can be submitted within 45 days in accordance with our return policy.
Does The Northlane Jacket come with a warranty?
Yes. The Northlane Jacket is covered by our 1-Year Warranty in accordance with our warranty terms.
